How it works, where the money goes

You ask, a human replies within 24 h

You describe your table: the date, the place, the guests, the dietary needs. A member of the team reads your request and replies within 24 h with a chef's proposal: the menu, the price and how it is calculated.

You book by paying online

You pay the full amount when you book, by card. Your payment is handled by Stripe, which holds the money: not us, not the chef. We never see your card number.

The chef receives half three days before, the other half two days after

Three days before the table, the chef receives half of their share: it covers the groceries. The other half is paid two days after, if you have not reported anything. You have 48 h after the table to write to us if something went wrong.

The chef gives you their invoice. On our side, we invoice our commission to the chef.

What goes to the platform: 18%

We keep 18% of the total. It pays for:

• matching you with the right chef;
• follow-up by a member of the team, from your request to the table;
• secure payment;
• chefs we have met before introducing them;
• a framework you can rely on, and our promise: our chefs arrive early.

If things don't go as planned

• You cancel more than 7 days ahead: full refund.
• Between 7 days and 72 h: 70% refunded. Under 72 h: 50%. Under 24 h: nothing, the groceries are bought.
• One free postponement, once, more than 7 days before the date.
• Chef absent without force majeure: full refund. Significant delay: we find a solution with you the same day.

Read the full cancellation policy (in French), with a worked example, and our terms (in French).